Prevent. Protect. Respond. Recover.

Customer Service Within the Walls

Click here for information and a list of dates and times for the Customer Service Within the Walls training.

Upcoming Training

The PSAP Standards & Training Committee developed the “Entry Level Emergency Communications Training Manual”. The manual was created with input from dispatchers, trainers and supervisors across the State. It is intended for brand new dispatchers, as a precursor to the dispatch academy, and it is now located online with POST.

The training manual is now available on-line in the POST Training portal The link is: https://meeting.post.idaho.gov/psap_curriculum/

POST wants only dispatchers taking this course, who have never taken it (ex. - no patrol officers or repeat dispatch students trying to duplicate prior credit received). It is worth 4 POST credit hours.

Also we will be distributing information regarding the upcoming PSAP quarterly workshops coming to a location near you.

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