Category: Blog Posts

Idaho’s GIS Role in Next Generation 911

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The Northern Rockies Chapter of the Urban and Regional Information Systems Association (URISA) held its annual Intermountain Geographical Information Systems (GIS) conference in Post Falls, Idaho on May 12. The event served as a platform for GIS professionals statewide to dive into the latest trends and technologies shaping their field. Among workshops and seminars, was a discussion on the importance role of GIS in the transition to Next Generation 911 (NG911) capabilities presented by Idaho Office of Emergency Management (IOEM) 911 Program Manager, Eric Newman.

NG911 represents the pinnacle of emergency response technology, offering quick and dependable services to citizens in need. Operating on an Internet Protocol (IP) based platform, NG911 supersedes traditional hard lines, and better addresses cellular telephone calls. Given that cellular calls can originate from any location, the ability to precisely locate the caller becomes important. With Idaho leading the nation in cellular-only households, the Idaho Public Safety Communications Commission is working to implement NG911 statewide.

GIS professionals play an integral role in NG911 effectiveness. The data curated by GIS personnel contains crucial information concerning response districts, cellular user data, and most importantly, the precise location of the caller, down to a few feet. Accuracy is crucial, as even the slightest discrepancy in data can impede telecommunicators from swiftly and confidently pinpointing the incident’s location.

While NG911 has yet to be fully realized in Idaho, a team within the Idaho Office of Information Technology Services (ITS) is leading efforts to standardize data statewide. Once all Public Safety Answering Points (PSAPs) are equipped with the requisite connectivity and programming, location-based routing will be activated within a mere five seconds. Coupled with IP-based data capabilities, telecommunicators will gain the ability to pinpoint calls to specific rooms within large buildings—an advancement from the past practice of identifying addresses. As well, callers will have the capability to transmit video and photos, facilitating more effective communication of their needs.

“GIS is the backbone of our mission to enhance emergency response in Idaho. Every map, every data point is a step forward in ensuring our citizens receive the help they need, when they need it,” said Newman. “Together, we’re charting a course towards a future where Next Generation 911 sets a new standard for safety and security across our state.”

Despite the considerable planning required to implement NG911 statewide, the ITS GIS team diligently works to create a foundation for these needed public services.

Good Password Hygiene

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Earlier this year, a record setting personal data breach being hailed as the Mother of all Breaches (MOAB), exposed 26 billion individual personal records discovered by security research firm SecurityDiscovery.com.

The compromised information is known to contain data from past breaches as well as new data. The breach contains user login credentials and other sensitive information that is valuable to malicious actors.

Malicious actors will use this information to attack other accounts from compromised users. Attackers will try to use compromised passwords to see if they were reused for more high value accounts like email or banking. Attackers are also likely to send many more phishing attacks and spam emails targeting compromised people.

In order to best protect yourself, the Idaho Office of Technology Services (ITS) and the Idaho Office of Emergency Management (IOEM) recommend practicing good password hygiene. This is the most effective method to reduce the risk of your compromised user login information being exploited to access your accounts.

Password Hygiene Best Practices:

  1. Use passphrases. Passphrases are a sentence-like string of words that contains a mixture of uppercase, lowercase, and special characters that is easy to remember but hard to hack.
  2. Don’t reuse passwords or passphrases. Use a unique login for every online account you own. This prevents an attacker from gaining access to all your accounts with minimal effort.
  3. Use a password manager program. These are applications that store all your passwords in an encrypted database for easy use, can assist in generating new, unique passwords, and sync them across all your devices. A much better idea than a sticky note.
  4. Frequently change all your account passwords. Recommendation for password rotation is every 90 days. If that seems too frequent for you, try rotating passwords at least once a year on all your personal accounts.
  5. Use multi-factor authentication (MFA) whenever possible. Most users are already familiar with MFA for their bank or work accounts. This protects accounts from compromise by forcing users to provide their passcode along with a code. Typically, this is provided directly to a user’s cell phone via a one-time passcode or a phone application that pushes a request asking for approval to the device’s screen.

In addition to these best practices, ITS and IOEM encourage individuals to take part in annual cybersecurity training to be informed about the latest cybersecurity threats and to improve comprehension of how to remain safe online.

Keep Cool and Safe During Extreme Heat

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With temperatures beginning to warm up around the state, the Idaho Office of Emergency Management (IOEM) urges everyone to stay resilient against the dangers of extreme heat. Defined as a prolonged period (2 – 3 days) of high heat and humidity with temperatures soaring above 90 degrees Fahrenheit, extreme heat poses significant risks to health and well-being.

In extreme heat your body works extra hard to maintain a normal temperature, which can lead to death. According to the Federal Emergency Management Agency (FEMA), extreme heat is responsible for the highest number of annual deaths among all weather-related hazards. Vulnerable populations such as older adults, infants, children, and individuals with pre-existing health conditions face the highest risks during such events.

To ensure the safety of yourself and your loved ones, it’s important to prepare for extreme heat and take proactive measures to stay safe:

Prepare for Extreme Heat

  • Avoid relying solely on fans for cooling as they do not reduce body temperature effectively.
  • Identify cool places in your community like libraries or shopping malls or seek out designated cooling centers. For a list of current cooling places, stay up to date with your local emergency management office or health district’s social media.
  • Cover windows with drapes or shades and weather-strip doors and windows to keep heat out.
  • Use window reflectors, insulation, and powered attic ventilators to regulate indoor temperatures.
  • Install window air conditioners and insulate the area around them for efficient cooling.
  • If you are unable to afford your cooling costs, weatherization, or energy-related home repairs, contact programs like the Low Income Home Energy Assistance Program (LIHEAP) for assistance.

Be Safe During Extreme Heat

  • Never leave people or pets in a closed car on warm days, as temperatures inside can skyrocket quickly.
    • It is never safe to leave a person or pet locked in the car (even in colder conditions).
    • Rolling down the windows or parking in a shaded area does little to change the interior temperature of the vehicle.
    • Make it a habit to check your entire vehicle, especially the back seat, before locking the doors and walking away.
    • Place a personal item like a purse or briefcase in the back seat, as another reminder to look before you lock. Write a note or place a stuffed animal in the passenger’s seat to remind you that a child is in the back seat. 
  • Utilize cooling centers if air conditioning is unavailable at home.
    • Contact local 2-1-1 for assistance and referrals to cooling centers.
    • Check with local news sources on openings of select cooling centers.
  • Take cool showers or baths and wear loose, lightweight, light-colored clothing.
  • Reduce oven usage to minimize indoor heat generation.
  • Seek shade when outdoors and stay hydrated by drinking plenty of fluids.
  • Avoid strenuous outdoor activities during peak heat hours and check on vulnerable individuals like family members and neighbors.
  • Be mindful of pet safety, ensuring they have access to shade and cool water.
  • Consider pet safety. If they are outside, make sure they have plenty of cool water and access to comfortable shade. Asphalt and dark pavement can be very hot to your pet’s feet.

Recognize and Respond to Heat-Related Illnesses:

To keep you and those around you safe during an extreme heat event, it is crucial to be aware of the signs of heat-related illnesses and appropriate action.  

Heat Stroke

  • Signs include extremely high body temperature, hot and dry skin, rapid pulse, and altered mental state.
  • If heat stroke is suspected, call 9-1-1 immediately and initiate cooling measures until help arrives.

Heat Cramps:

  • Muscle pains or spasms in the stomach, arms, or legs may indicate heat cramps.

Heat Exhaustion:

  • Symptoms include heavy sweating, paleness, muscle cramps, fatigue, dizziness, nausea, and fainting.
  • Move to a cooler location, remove excess clothing, and hydrate with water or sports drinks. Seek medical attention if symptoms persist or worsen.

In the event of a medical emergency, contact your healthcare provider or call 9-1-1 for assistance.

Get more information about heat-related illnesses from the CDC and National Weather Service.

By staying informed, prepared, and vigilant, we can all beat the heat and ensure a safer summer for everyone in Idaho. Stay cool and stay safe!

For more information on Extreme Heat, visit:

IOEM’s May Third Thursday Training Sharpens Response Skills

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The Idaho Office of Emergency Management (IOEM) continues to strengthen its preparedness with the monthly Third Thursday Training for the State Emergency Response Team (SERT). These sessions, held monthly, offer critical opportunities for staff to practice their response strategies, tackle challenges, and review procedures to ensure optimal readiness for any emergency or disaster.

For May, the training was spearheaded by IOEM’s SERT Operations team, who crafted realistic and complex scenarios based on the 2017 snowstorms the State of Idaho endured. These scenarios were selected not only for their complexity but also because they provide real-world answers and reflections on past events. The objective was to cross-train IOEM staff, particularly those who have never worked in the response operations section, to enhance their understanding and readiness.

Cross-training is a crucial component in the world of emergency management. By involving IOEM staff from various sections in the Operations scenarios, participants gained invaluable insights into the intricate processes and interactions that occur during a disaster. The Operations section frequently engages with other sections, and this training highlighted the variety of conversations and decisions that take place during an event or incident. This better understanding helps IOEM employees respond more effectively and cohesively during real-world situations.

IOEM staff members also took the time to familiarize themselves with and review the 16 Emergency Support Functions (ESFs) and the roles they play during emergency response. ESFs group state resources and capabilities into functional areas that are most frequently needed during a state response and serve as the primary mechanism for managing state assistance to local governments during emergencies. To make this learning process engaging, staff played a memory game where they matched each ESF’s name and resource to its respective number (e.g., Transportation = ESF 1, Communications = ESF 2, Public Works and Engineering = ESF 3, etc.).

One of the key takeaways from the training was the emphasis on collaboration. Effective emergency response relies heavily on strong relationships and seamless communication. Exercises like these demonstrate the potential setbacks that can occur if any individual or section is excluded from the decision-making process. Ensuring that all team members are informed and involved is essential for a coordinated and successful response.

“I’m so glad the Training and Exercise team has been able to grow and maintain Third Thursday,” shared Emergency Planner, Delanie Edmunds. “It’s hard to believe that we ever went without helping cross-train our fellow coworkers. I feel like everyone has gained a better perspective about what we do as an agency as a result of these training and exercise opportunities.”

As IOEM continues to enhance its emergency preparedness, the Third Thursday Training sessions stand out as a key part of building a strong and knowledgeable emergency response team. By focusing on ongoing improvement and cross-training, IOEM is making sure that Idaho is ready to handle whatever challenges may come our way.

IOEM Staff Attend 2024 National Preparedness Symposium

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Five team members of the Idaho Office of Emergency Management (IOEM) traveled to the Center for Domestic Preparedness (CDP) in Anniston, Alabama from May 6-10, 2024, to join over 200 emergency management professionals at FEMA’s 2024 National Preparedness Symposium. Under the theme “Collaborative Preparedness and Resilience: Bridging Gaps Across Jurisdictional Boundaries,” this event focused on cutting-edge strategies for enhancing national resilience, including harnessing artificial intelligence (AI) for emergency response and learning lessons from recent disasters like the Maui wildfires.

During this action-packed week; Training and Exercise Chief, Levi Orr; Training Operations Coordinator, Autumn McMurdie; Training and Exercise Project Manager, Isaiah La Masters; Emergency Planner, Christina Lazar; and Emergency Planner, Delanie Edmunds; took part in a series of discussions and hands-on sessions. They explored the “whole of community” approach to climate resilience, which emphasizes the importance of getting everyone involved—government agencies, businesses, non-profits, and the general public—to tackle climate challenges together. These collaborative discussions are crucial as Idaho looks to bolster its defenses against future climate impacts.

AI in emergency response and preparedness was another hot topic. Attendees looked at how AI can improve predictive capabilities, streamline response efforts, and boost overall efficiency during emergencies. They also explored how AI and be utilized to train responders and emergency managers. While AI offers many benefits, it also presents challenges that need careful consideration.

One highlight of the symposium was the session on the Maui wildfires, which offered a deep dive into the disaster’s response and recovery efforts. The lessons learned from Maui will help IOEM and staff refine its strategies and ensure that Idaho is ready to respond swiftly and effectively to similar incidents.

Beyond these topics, the symposium also covered a wide range of other issues, including understanding and countering evolving security risks posed by nation-state threats, defining and serving underserved communities better by enhancing national standards for emergency management through the National Qualification System. The event also touched up on the guidance for state training officers on National Incident Management System (NIMS) and Incident Command System (ICS) training and explored the impacts of border security on emergency management and healthcare.

The event also provided great networking opportunities, where IOEM team members connected with peers from across the country, sharing best practices and building relationships to strengthen Idaho’s emergency preparedness and response capabilities.

The CDP was established in 1998 and is the nation’s only federally chartered Weapons of Mass Destruction (WMD) training center. The CDP offers top level hands-on training for America’s emergency responders, covering everything from chemical to radiological threats.

Enhancing Idaho’s Hazmat Response: Highlights from Hazmat Week 2024

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The Idaho Office of Emergency Management’s (IOEM) Hazmat Week 2024 brought together hazardous materials professionals from across the state to enhance their preparedness and capabilities. This intensive five-day training event provided a platform for Regional Response Teams (RRTs) and Idaho State Police (ISP) Hazmat Specialists to improve their knowledge and skill set for responding to hazardous material incidents statewide. Hazmat Week also serves as a cornerstone in keeping Idaho hazmat response teams aware of evolving dangers and challenges they may encounter in the field.

This year, participants hailed from RRT3, RRT4, RRT6, RRT7, and ISP. RRTs are a state-level resource that is made up of members from fire departments across the state. RRT3 has members from Caldwell Fire, Nampa Fire, Emmett Fire, and Weiser Fire; RRT4 is made up of members from Boise Fire; RRT6 is made up of members from Pocatello Fire, and RRT7 is made up of members from Idaho Falls Fire. The ISP Hazmat Team is made up of five ISP officers from around the state.

By bringing together members of RRTs and ISP Hazmat Specialists, the event strengthens collaboration, and share knowledge and best practices.

Throughout the week, attendees engaged in a series of engaging training sessions tailored to address emerging threats and enhance response capabilities. Trainings were held at the Idaho Response Center, Fire Training Center in Boise, and Boise Fire Station 17. Some of the key classes included:

  • TEPP Rad Training (Radiation Identification/Safety Levels): Participants gained a comprehensive understanding of radiation types, associated hazards, and appropriate personal protective equipment (PPE). Hands-on exercises with detection equipment provided practical experience crucial for accurate radiation monitoring and assessment.
  • Battery Operation for Technicians (Lithium-Ion Battery Dangers): An interactive course, this class provided invaluable insights into the hazards posed by lithium-ion batteries. Attendees learned about fire suppression limitations and explored available tools while sharing real-life encounters with these increasingly prevalent hazards.
  • Tactical Chemistry: Attendees honed their skills in identifying hazardous substances using a variety of tests and specialized equipment. This practical training enhances responders’ ability to identify substances quickly and accurately in both liquid and solid states.

Hazmat Week served as an opportunity to foster collaboration and network among different response teams statewide. Through shared experiences and collaborative discussions, participants identified common challenges and explored innovative solutions to improve response capabilities collectively.

By investing in training and creating opportunities for collaboration, IOEM ensures that responders are well-equipped to safeguard communities and mitigate the impact of hazardous material incidents across the state. For more information about Hazmat Week or those interested in hazmat training opportunities, please contact Sarah Cerda at scerda@imd.idaho.gov.

Blazing Awareness: Wildfire Preparedness Month in Idaho

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As Idaho braces itself for another wildfire season, Governor Brad Little has designated May as Wildfire Preparedness Month. This declaration aims to raise awareness and readiness among residents, emphasizing the importance of proactive measures to mitigate wildfire risks.

With communities expanding into the wildland-urban interface, more residents are exposed to wildfire impacts. In fact, there is no county in the state without a significant wildland fire hazard. Data from FEMA and NOAA show that Idaho experiences about seven wildfire events each year, with the possibility of increased frequency due to climate change impacts.

Given the longer and more intense wildfire seasons, the Idaho Office of Emergency Management (IOEM) offers preparedness tips and encourages all Idahoans to remain vigilant and ready.

“Wildfires are oftentimes unplanned fires that give little warning and can spread quickly devastating wildlife, land, and communities,” said IOEM Director Brad Richy. “It is important to be ready at a moment’s notice.”

Wildfire Preparedness Measures:

    • Making a Plan: Ensure household members understand evacuation procedures, develop evacuation plans for workplaces and schools, and practice evacuation drills regularly.

    • Strengthening Your Home: Utilize fire-resistant materials, identify outdoor water sources with hoses, establish a 30-foot fire-resistant zone around homes, and designate sealed rooms for smoky conditions.

    • Gathering Supplies: Stock up on essentials in a go bag, including a first aid kit, non-perishable food, water, phone charger, pet supplies, medication and N95 masks for smoke protection.

Wildfire Preparedness Month Events:

IOEM Wildfire Mitigation Actions

IOEM implements several mitigation strategies that address wildfire hazards across the state. These strategies are designed to not only reduce the risk and impact of wildfires but also foster resilience within communities. Some key mitigation efforts include:

    • Promoting Statewide Consistency for Local Plans: IOEM works to promote consistency in the hazard mitigation planning process at the local level. By providing guidance and resources, IOEM ensures that local communities and jurisdictions develop mitigation plans that effectively address wildfire risks while adhering to statewide standards.

    • Developing a Statewide Approach to Modeling and Mapping: IOEM recognizes the importance of accurate modeling and mapping of wildfire hazards, both current and projected. By developing a statewide approach to this process, IOEM aims to provide communities with valuable data and insights to inform their mitigation efforts and land-use planning decisions.

    • Utilizing ArcGIS StoryMaps: To enhance communication and transparency, IOEM displays approved State Hazard Mitigation Plan (SHMP) and mitigation success stories on ArcGIS StoryMaps. This interactive platform allows stakeholders to access information about mitigation projects, their outcomes, and the overall progress of statewide mitigation efforts.

    • Providing Community Resilience Action Planning Assistance: IOEM offers assistance to communities in developing resilience action plans that promote cooperation, collaboration, and informed decision-making. These plans are interdisciplinary and solutions-oriented, taking into account the unique needs and challenges of each community. By creating equitable decision-making processes, IOEM ensures that stakeholders have a voice in shaping resilient communities that can withstand and recover from wildfire events.

By staying informed, prepared, and vigilant, you can significantly reduce the risks associated with wildfires to reduce the risks associated with wildfires and protect themselves and their properties.

For more information on preparing for a wildfire event, visit the following resources:

Valley County Receives Funding for East Fork Road Repairs and Mitigation Efforts

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Following the severe storms of 2019 that brought widespread flooding, landslides, and mudslides to North Central Idaho, Valley County has received support from the Idaho Office of Emergency Management (IOEM) and the Federal Emergency Management Agency (FEMA) to address the resulting damage and facilitate recovery.

The 2019 storms inflicted extensive damage on East Fork Road, including a large debris slide that resulted in hundreds of thousands of dollars in repairs. Recognizing the need for support and assistance, IOEM, FEMA, and other agency partners have been actively collaborating with Valley County to reimburse the costs associated with repairs and mitigation activities.

On April 18, 2024, IOEM Director, Brad Richy, and FEMA Region 10 Deputy Administrator, Vince Maykovich, presented Valley County Commissioner, Elting Hasbrouck, and Road and Bridge Superintendent, Jeff McFadden, with a payment to reimburse the costs of the necessary repairs. The federal and state contributions totaled more than $636,000. Additional funds will be provided as necessary as work associated with mitigation efforts continue through 2024.

IOEM is proud to partner with FEMA in assisting local communities like Valley County in their response to, and recovery from, Idaho’s natural disasters. Together, we are dedicated to ensuring that affected communities receive the necessary support and resources to rebuild, recover, and thrive.

Idaho Hosts Western Regions Wildfire Summit

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The Idaho Response Center in Boise was the hub for pivotal discussions on wildfire management and preparedness as Federal Emergency Management Association (FEMA) Region 10 hosted Western Regions Wildfire Summit. Dozens of experts and leaders from state and federal agencies gathered to discuss and prepare for the 2024 fire season.

During the summit, attendees were provided with a critical briefing by the National Interagency Fire Center’s Predictive Services on the expected conditions for the 2024 fire season, highlighting the importance of preparedness. Discussions also delved into strategies for post-wildfire restoration and effective mitigation practices to build resilience against future wildfires.

Another focus of the summit was enhancing collaboration between federal and state partners, as outlined in the recommendations presented by FEMA’s Public Assistance Director, Robert Pesapane. Deputy Director of FEMA Individual Assistance, Zach Usher, introduced innovative approaches to post-fire sheltering and housing, emphasizing support systems for affected communities.

Further insights came from the U.S. Forest Service, which shared lessons from hazardous tree operations during the 2020 Oregon wildfires and updates to their rating systems. The summit also marked the introduction of FEMA’s new Interagency Coordination Division, which seeks to boost efficiency in post-fire recovery efforts through enhanced interagency collaboration.

Open discussions allowed participants to address ongoing challenges, explore updates to the Fire Management Assistance Grant (FMAG) program, and discuss future enhancements in legal and operational frameworks. These conversations were instrumental in identifying improvement areas and setting actionable goals among emergency management professionals.

The summit wrapped up with a strong commitment from all attendees to apply the shared knowledge and strategies to their respective roles and regions, reinforcing a collective dedication to making the 2024 fire season a model for preparedness and interagency cooperation.

“It’s evident that the strength of our preparedness lies in unity,” said IOEM Director, Brad Richy. “Bringing together the expertise and resources from state and federal agencies helps ensure Idaho is better equipped to face the challenges of the wildfire season with robust, collaborative strategies. We are committed to transforming the insights gained here into actions that protect our communities and enhance our resilience against future threats.”

Idaho Boosts Flood Safety with FEMA Training

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As spring flood season unfolds in Idaho, emergency response and flood mitigation professionals are collaborating to identify life safety needs for development in flood-prone areas. From April 8-11, the Federal Emergency Management Agency (FEMA) Region 10 and the Idaho Department of Water Resources co-hosted FEMA’s Managing Floodplain Development Through the National Flood Insurance Program (NFIP) course. This intensive training provided attendees with an in-depth exploration into floodplain management under the NFIP umbrella.

The course, held at the Idaho Department of Fish and Game Southwest Regional Office in Nampa, brought together floodplain managers, developers, engineers, and emergency managers from across the state. Among them were Idaho Office of Emergency Management (IOEM) Planners, Delanie Edmunds and Christina Lazar, and Risk MAP Program Manager, Robin Kiska. Together, they delved into a four-day course to strengthen Idaho’s resilience against flooding challenges.

The training reviewed important topics such as NFIP minimum floodplain management regulations, Substantial Improvement/Substantial Damage (SI/SD) criteria, and the vital role of permitting processes in floodplain management. Participants also gained insights into floodplain management regulations, the significance of ordinance administration, and the interplay between floodplain management and flood insurance.

In addition, attendees explored Letters of Map Change (LOMCs), flood hazard mitigation solutions, and the roles and responsibilities of a floodplain administrator before and after disaster events.

At the end of the course, participants took on performance evaluations and research assignments to earn Continuing Education Units (CEUs).

For professionals like Edmunds, Kiska, and Lazar, this course was as a pivotal step toward achieving certification as a Certified Floodplain Manager (CFM). Upon successful completion of the CFM exam, they would be able to review developments in floodplain areas, prioritizing life safety in every decision made for Idahoans.

“The information in this course helps Idaho build structures that keep citizens safe from flooding events,” said Edmunds. “Above all, our primary focus remains on ensuring life safety.”

Managing Floodplain Development Through the National Flood Insurance Program course