Idaho is taking the next step toward modernizing its emergency response capabilities. As part of the state’s transition to Next Generation 911 (NG911), the Idaho Office of Emergency Management is partnering with Motorola and 911 Program GIS personnel to host a series of in-person Q&A sessions across the state.

NG911 is an upgrade to replace aging analog 911 systems with a faster, more reliable digital infrastructure. The updated system will better support modern communication technologies like text-to-911, improved caller location accuracy, and multimedia messaging all critical to delivering the right help to the right place, faster.

This shift will involve all levels of emergency communication from dispatch centers to Public Safety Answering Points (PSAPs) and will require collaboration, preparation, and planning.

Representatives from Motorola and the 911 GIS Program will walk through key aspects of the rollout, including the NG911 roll-out schedule, owning agency requirements for PSAPs, expectations and state policy, and more.

Attendees will get a better understanding of how their agency fits into the broader state network and what support is available as Idaho moves forward with NG911 implementation.

Join us at one of the following sessions:

Tuesday, July 15, 2025

• 9:00 a.m. – 10:30 a.m. | 1200 NW 6th Ave, Fruitland, ID
• 2:00 p.m. – 3:30 p.m. | 209 S. 1st Ave, Hailey, ID

Wednesday, July 16, 2025

• 9:00 a.m. – 10:30 a.m. | Chubbuck Police Department
  5160 Yellowstone Ave, Chubbuck, ID

Thursday, July 17, 2025

• 9:00 a.m. – 10:30 a.m. | 1230 Main St., Lewiston (1st floor)
• 2:00 p.m. – 3:30 p.m. | Post Falls Police Department
  1717 E. Polston Ave, Post Falls, ID

A virtual option is also available for those unable to attend in person.
Join via Microsoft Teams

For more information, contact Eric Newman at enewman@imd.idaho.gov.